For more information or to discuss potential contracting opportunities, contact:

Matt Ater
Information Sciences Division

4100 Lafayette Center Dr
Suite 110
Chantilly, VA 20151
Tel: 703.488.3485
Fax: 703.488.3499
Send an e-mail

Call Center/Service Management Center Services:

• State-of-the-art call center facilities
• Customized training programs for agents and dispatchers
• Automated systems for routing, tracking and monitoring calls and work orders
• Routine and emergency 24/7, 1-800 number support
• Quality control and reporting services
• Secure facilities, redundant backup/failover provisions  

Enterprise Information Technology Services:

• Program management
• Systems integration
• Network support: Local Area Network (LAN), Wide Area Network (WAN), Internet, wireless and security
• Configuration management
• Windows, UNIX and database administration
• Internet systems architecture and Webmaster support
• System and software design, development, engineering and analysis
• IT strategic planning, program assessments and studies
• Call center, help desk and technical support
• Inventory and asset management
• Documentation, email and general administration support

Assistive Technologies and Services:

• Assess new products in the marketplace for technology insertion
• Evaluate and procure non-standard hardware and software
• Test, configure, integrate and document solutions
• Install and maintain platforms
• Consulting and custom training services
• Inventory and asset management
• Call center and help desk services